Pensacola, FL September 1, 2010
Majors Home Improvement, a full service sunroom and vinyl replacement window remodeling contractor in the Greater Pensacola, FL area, has achieved a Customer Recommendation Score of 99% through GuildQuality’s customer satisfaction surveying and performance reporting service. The real-time feedback service allows customers to relate their service by giving a thumbs up or down among other satisfaction-oriented criteria. Majors Home Improvement earned the rating after accumulating over 100 completed surveys by phone and email.
“In light of these difficult economic years, it’s reassuring to know that everyone at Majors Home Improvement remains committed to providing an unsurpassed customer service experience,” said Mike Majors, President of Majors Home Improvement. “Happy customers are the lifeblood of our business. Lifelong customers and word of mouth referrals are simply priceless, regardless of the national economic outlook.”
“Majors Home Improvement is known as a leading sunroom builder and window replacement contractor in the region,” said Geoffrey Graham, Founder and Chief Executive Officer of GuildQuality. “The company’s track-record and focus on delivering outstanding customer service makes them an ideal fit for our network.”
About Majors Home Improvement
Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service – all at an affordable price. Specializing in Replacement Windows, Sunrooms & Enclosures, Screenrooms and Patio Covers, Entry Doors, Vinyl Siding, and Fabric Awnings – Majors Home Improvement is the local home improvement company of choice for Northwest Florida and South Alabama.
For more information, visit www.majorshomeimprovement.com or contact.
About GuildQuality
GuildQuality provides customer satisfaction surveying and performance reporting for over 500 homebuilders, remodelers, and replacement contractors in North America. GuildQuality collects feedback directly from homeowners and reports back to the building professional through a web-based service. GuildQuality achieves a 70% response rate to its surveys, which includes comment-rich qualitative feedback in addition to quantitative ratings.
For more information, visit GuildQuality.
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